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Frequently asked questions:

How do I place an order ?

How to manage my customer account

Other questions:
FAQ frequently Asked Questions

Your account
When you place your first order you will receive a password by e-mail. Keep a note of it, it as you will need it to access the following links.

If you have lost your password:

• Click here. We will e-mail your password to you at the address you originally gave us.

If you have not received your password:

• It will be sent to you when you place your next order.
  Take care to fill in correctly the field "your e-mail address" so as to receive your password and order confirmation.

Your orders, your parcels:

• Click here to track your order.
• Click here to cancel an order which has not yet been paid.
• Click here to settle an invoice

Your account details

• Click here to consult or modify your details.
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