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who are we
What are the procedures for purchasing from cartridge-supersaver.co.uk :
Purchasing procedures are described HERE
How can I manage my account or change my customer details ?:
Account management is explained HERE
My first kit :
Well done! You have just acquired your first Crab-Chemical product. You will not be disappointed by its quality and high-tech design. Perhaps you’re wondering how to use it. You can stop worrying right now as this page will bring you all the guidance you need.
Precautions for use :
First of all, you must be aware that the first time you use one of our refills or packs you are probably going to have some slight ink spills. For this reason you should carry out the operation on a flat, washable and resistant surface – a sink is a good choice. You can also be sure that Crab Chemical’s clear plastic package is designed to contain any drops of ink incurred when putting the cartridge in place.
You may also find that you get ink stains on your hands the first time. But this first experience should be quite enough for you to avoid this kind of inconvenience and the use of all these precautionary measures in the future. Except, of course, that of always performing the task on an even and resistant surface.
User’s guide :
All of our kits come with a detailed user’s booklet in French including illustrations and / or photos to guide you through the process. We strongly recommend that you read the whole guide before using our product.
Repeated refills :
You probably already know that all ink cartridges that you’ll find on the shelves of your local supplier have a limited life span. This means both the cartridge and its ink. Depending on the model you use, you will now be able to refill it between 2 and 10 times
Hotline help number :
You will find the phone number of our hotline on each of our user’s guides. (standard telephone rate).
Satisfaction or money back guarantee :
All of our mail order purchases are delivered with a full satisfaction or money back guarantee covering a thirty-day period. This is 23 days more than the compulsory 7 days laid down by the law. We consider that it is the only sure way to prove that you are totally satisfied with our products.
Crab-Chemical products :
Crab-Chemical has always offered high-quality, economical products. Our low operating costs, the nonexistence of advertising and our electronic mail ordering methods through internet allow us to give the best value for money. As for quality, our kits contain first-class components from the EEC and manufactured under current industrial legislation.
Our know-how :
Our products are fully designed, manufactured and tested in our own factories and workshops. In order to design a kit, we purchase the printer we are designing for and proceed with the development of the ink, the refill method and the user’s guide. This total mastery of the chain is, for us, the minimum requirement for ensuring the satisfaction of our customers. .
Contact Crab Chemical :
For queries about deliveries and accountancy, call us during office hours from Monday to Friday on 00000000000000 Priti's number.
