The general terms of sale are applicable to all purchases made through our website

All our refill kits come with a full satisfaction or money-back guarantee valid for 30 days – i.e . 23 days longer than the legal obligations for mail orders sales. To take full advantage of the guarantee, products must be returned after a returns number has been attributed.

With the purchase of a refill kit you gain free and unlimited access to our “hotline”

Any other articles included in the order will only be refunded if they are are unopened and in good condition.

Delivery and return costs will be at your charge. The cost of the products purchased only will be refunded.

We commit ourselves to sending your refund cheque within 15 working days from receipt of the returned product.

Cartridge Supersaver is a business-oriented site which can be consulted by everybody. However, as they may not be fully aware of or understand the implications of the terms and conditions, young persons under age may not place an order above and beyond any that it is customary to allow them to.

Outside of U.K.: The invoiced price of any product sent to countries outside the EEC will always appear as not including tax. In some cases, customs clearance and the payment of import charges as well as local and federal taxes may be required. These are out of the range of CD or DVD-Supersaver's control and it is the customer’s sole responsibility to ensure that all the necessary declarations and payments have been made to the relevant authorities of their country. We advise you to consult your local authorities prior to placing your order.

A fixed amount is applied for packaging and postal charges, no matter how many articles are purchased.

At cartridge-supersaver.co.uk, we are committed to protecting your privacy.

What information do we collect and how do we use it?
When ordering, we need to know your name, email address, postal address, credit card number, and credit card expiration date. This allows us to process and fulfill your order and to notify you of your order status.

We may also use this information to occasionally notify you about important offers and new services. If you would rather not receive this information, visit your account to change your preferences.

How does cartridge-supersaver.co.uk protect customer information?
cartridge-supersaver.co.uk uses the latest encryption technology to keep your personal information safe during transit. It is not possible for a third party to read any credit card information when processing a purchase on cartridge-supersaver.co.uk's secured server. Plus none of your ordering information (name, address, credit card number) is or will be stocked on any of our servers.

What about "cookies"?
Our site uses cookies to speed purchase process and keep track of items. We also use cookies to remember information you gave us so you don't have to reenter it each time you visit the site.

Most browsers are initially set to accept cookies. If you'd prefer, you can set yours to refuse cookies. You will still be able to order from inkjet-service.co.uk using the Virtual Cart, but checkout will be more procedural.

Will cartridge-supersaver.co.uk disclose the information it collects to other parties?
No, never.

How does cartridge-supersaver.co.uk allow customers to update or change the information it collects?
If at any time you would like to change any information in your account, just go to the Account link at the top right of any page. This will take you to your account page. You then can change or update your personal information.

Your consent
By using our web site, you consent to the collection and use of this information by cartridge-supersaver.co.uk.